Review #1856207 is a subjective opinion of poster.
In fact, it is my opinion from reading reviews that their employees steal merchandise shipped through them. Just like a thief would do! I never received any messages. One of the worst company to send you packages. I used them to ship items from the US to Hong Kong and 3 MONTHS later I have yet to receive any status on when my shipment will arrive.
Shipped from Houston, US to India. They keep saying their accounting people haven't gotten to it yet.
First off, they have no direct customer service. Fedex is twice the price... but the stuff will get delivered! Promised delivery in 11 days. At 18.40 I contacted them again to advise my parcel still had not been collected. i paid $$$$$ to ship package from SFO to New Zealand supposedly 7 day transit. This is the best way to manage and repair your business reputation. Umm. I know what I am doing.
Fedex tracking says that my parcel has been delivered and I could not find it anywhere. I cannot reach anyone at parcel monkey. From bad service, Parcel Moneky has gone on to stealing money. When I attempt to track the parcel monkey tracking, it says in possession of USPS at Washington Mo (where I dropped it off) Tracking # PMS4OTZF Can you find it? Despite my 300 GBP insurance coverage on my pack, the company hasn't paid for my losses.
Thank you Pls contact me via email. I dropped the box at my local post office and followed the tracking that took over a month even though the time frame on their website indicated it would take between 11 and 22 days.
No we don't have receipts, and they won't do anything.
I only advise using Parcel Monkey … The maximum insurance they provide on a package is $100 but I had $500 worth and above stuff in it and many of the stuff had emotional side to it. there is no address - nothing .
I have just been contacted by Parcel Monkey saying that they will only refud the cost of the postage not the value of the parcel, despite admiting that they lost the parcel.
It has been 30. But they hid the reality that personal used clothes are not allowed as per FedEx policy.
Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey. If they don't respond to your complaints you can take them to court.
The customer service is next to useless. I never received any messages. Avoid this service and save yourself the trouble. Sent a gift worth more then $500. we are truly sorry to say that we have checked with our claims team why…, @vintagehelen Hello, we are very sorry to hear that your parcel has arrived damaged, please can you provide us with…, @Alilouward Hello Ali, we are very sorry to hear this. I even got a courtesy call to let me know when the…", "It's my first time renting a storage and I did not know what to expect, but Mari was so great in informing us about how the whole rental works that she made it stress free. 16 March 2016 at 3:59PM edited 30 November -1 at 12:00AM in Ebay, Auctions, Car Boot & Jumble Sales.
Parcel Monkey Overview.
Parcel Monkey Helped me find the cheapest and most efficient method of shipping. I highly recommend Lu's Delivery for any transport need - delivery,…", Yelp users haven’t asked any questions yet about.
I am beyond livid my family had to waste their time and errort driving back and forth to pick up a gift only to be scammed. Shipped from Houston, US to India. I've avoided sending parcels to family in the UK but no longer need to, because Parcel Monkey made it easy and affordable.
Review #1705581 is a subjective opinion of poster. They will make unauthorised / unagreed withdrawals from your bank account after the shipping and when you try to dispute the charges, tell you that you need to provide images of the package which they have already taken from you! No apologies or reasons why offered - just a note that I could re-book for tomorrow. Don’t click on those slick Ads! Trying to file a claim for insurance. Your trust is our top concern, so businesses can't pay to alter or remove their reviews.
The damaged glasses are still available to purchase online, and those websites clearly state the price of the sunglasses. I agreed to the price. How come the only box out of 3 that it got lost was the one with valuable items and I only received $100 dollars? Said my package is Prohibited? Shipment PM8181129 was collected via the Parcelforce 48 service on 8 April 2020. I shipped my package over a month ago. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
It's not because they are connected or know some secret about the industry, it is because they will send your package collect on delivery and force you to pay the difference when your courier tries to delivery the package.
These guys are badass! They are awful. All rights reserved. He…", We offer Certified Translations of any legal documents including education titles…. We offer 10, 20, 30, and 40 yard dumpsters to provide…, "Kevin was extremely helpful, courteous, and willing to go the extra mile. I NEED HELP>;;;;;; BEWARE. First USPS, is a dying company that is on its way out, obviously seeing as it has needed bailouts from our taxes. RUN, RUN, RUN!
A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I decided to give these clowns a try. I contacted online Swiss Post. The tracking details are not correct as I had to go myself, clear the package from Customs and then pick up from a different city. Comments are moderated so may not appear immediately.
They made a mistake on the shipping weight and they advised me to cancel my order. Talking to them makes it feel like they just hate losing and pretty lazy about their response. I was really scared about taking a chance with parcel monkey because of all the negative comments but I did it anyway. The real kicker is that he went above and…", Empire Waste is a leading garbage company in Miami, Florida with over 30 years in the business, we provide the lowest costs and the best solutions for your dumpster rental needs.
Parcel Monkey is a website that allows users to compares rates and buy postage online from a huge selection of carriers shipping to over 240 countries. This report was posted on Ripoff Report on 12/26/2019 04:57 AM and is a permanent record located here: Learn more.
Talking to them makes it feel like they just hate losing and pretty lazy about their response.
Pounds cannot be cubed. there is no phone to call. Final insult was that I was informed that I would not be charged again! Please can we have your order number so that we can look into this further for you. I sent a email to try to understand where it was the other one but nobody know where it is gone. I waited in all day from 08.00 to 18.00 hours. they lost it . Why Ripoff Report will not release author information! , and to pack your boxes as best as you can.
The process to cancel and receive a refund has been the most frustrating customer service experience I have ever experienced. Leave alone the insurance money, these guys are not even bothered to reply to any of my messages! 66 reviews of Parcel Monkey "Do not use these guys!!
I was frustrated with their team emails reassuring a pickup that never happened. This company is horrible. I have never made a review on yelp before but I had to for this one. Review #1895200 is a subjective opinion of poster.
7 months after original shipment, they finally told us they don't know what happened to the package and asked us to file a claim (within 5 days or it was invalid), and to have original receipts for the items which we purchased back in December of 2018.
All rights reserved.
Company used via parcel monkey was DPD.
I chose Fedex as a carrier facility via Parcel Monkey. I wpuld like to find out if you deliver to and from south Africa and which countries do you not collect or deliver from.
Parcel Monkey was first mentioned on PissedConsumer on Oct 13, 2016 and since then this brand received 6 reviews.. Parcel Monkey ranks 167 of 1023 in Transportation and Logistics category. The price quoted was the best, but still over $30 for a small package, and since it was the lowest cost I went with them. there is no address - nothing . Customer service help, support, information. Please help me as Parcel Monkey has stopped responding and there is no other way to contact them. The process was quick and painless and the price even…", Empire Waste is a leading garbage company in Miami, Florida with over 30 years in the business, we provide the lowest costs and the best solutions for your dumpster rental needs.
Hiding negative complaints is only a Band-Aid. @desireathow Hello, we are very sorry to hear this, so we can look into this further for you please can we have your order number. PMSXBOFKTry to NEVER buy from them anymore! No one mentioned that "personal used clothes" are not allowed. Only permitted to insure for $1000 USD. Made a booking through parcel monkey cant track it from their link had to speak to live chat (probably the reason my parcel is lost) but anyway they gave me some tracking 4 days later on a 2 days delivery service nothing... Do not use this company! they steal your parcel and drag you months with "it's under investigation" I asked them details about company -I got nothing .
Just before 16.00 I was getting anxious, so I chatted online with Parcel Monkey representatives. I dropped off at FedEx and shipped via TrakPak.