Sanmi is a Home Appliance expert and author of this help library article. Check the audio output settings on the media device. Sorry, there is insufficient stock for your cart. Make sure it is firmly connected to both devices. If the Apple TV app opens on your Samsung TV, but you are having an issue with your AppleID, a video that won't play, a purchase not showing up, or some other issue, let us point you in the right direction for support. A crackling sound heard during the sound test may indicate an issue with the media device or possibly a blown speaker. Access the Sound/Audio menu, then click Sound Test. (GMT -05:00, United States of America local time) for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds All Static Sounds in both Wav and MP3 formats Here are the sounds that have been tagged … If this doesn't solve your issue, consider changing the distortion description above. Navigate to Settings > Sound > Clear Voice II. Copyright© 1995-2020 SAMSUNG All Rights Reserved. A buzzing, crackling, or humming noise could be caused by electrical feedback. Here are a few tips to help reduce this from happening. The Clear Voice feature may sound a bit distorted to some listeners. Come meet a Samsung representative for your S10 purchase. Please share your ZIP Code to find a nearby Best Buy location. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Hearing cracking or popping noises after you turn off the TV can be alarming. Navigate to Settings > Sound > Virtual Surround Plus. Distorted audio may occur as a side effect of a feature, an issue with a certain audio input, or in rare cases there may be an issue with the TV. You can adjust the timing of sound/video. Try multiple inputs/channels, is the sound distorted on all media? Try to hook the media device into another TV. Some devices, especially cable boxes, may have a separate volume control. To disable the Virtual Surround Sound of your TV: Navigate to Settings > Audio > Virtual Surround Sound. Browse answers, ask questions and get solutions from other Samsung customers. To adjust the left/right balance of your TV speakers: Navigate to Settings > Sound > Sound Effects > Balance. Start by choosing your TV type from the images below, then follow some troubleshooting steps to resolve the issue. By ticking this box, I accept Samsung Service Updates, including : * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri. * For Samsung Supplies information go to: * For S.T.A.R. We can help. (Select Models) Navigate to Settings > Audio > Clear Voice and set it to Off. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Designed with you in mind, LG products offer innovative solutions to make life good. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. A test sound will be played; note whether it is distorted, then proceed to the Troubleshooting section. The Auto Volume feature may be undesirable to some listeners. Would you describe the sound as crackling? Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. , our Samsung representative, wants to know about you so they can assist you better. Want to get hands-on with latest Galaxy device?