I would like to try to glue before replacing (if replacing is time consuming and costly), but i want to use the correct glue the first time. I just purchased my 08 ford edge last month. Emma Robison is pleasant to deal with. February 15, 2020 — I was curious if any of you have had this problem. So last night I went to close our Vista Roof on our 2008 Ford Edge, but I heard a pop and then it wouldn't close.

On Friday 05/15/2020 the rear stationary part of my panoramic sunroof exploded with what sounded like a gunshot in a not so good area on the southside of Chicago. The judge also agreed with Ford concerning the plaintiff's claim that hundreds of sunroof complaints have been filed, but that doesn't change the fact that about one in every 2,000 Ford sunroofs break, a rate too low to consider the problem a material defect. I also must mention we just bought this rig used and it was supposed to be "certified" pre-owned and haven't even made the first payment on it yet. 2020 escape titanium less the one month old sunroof wont close in extreme heat. The party responsible for the content of this site is Emma C. Robison, esq. Just had this happen to me over the weekend. Press and hold the glass close switch. The automotive manufacturer responded by arguing and alleging the Beaty’s “greatly exaggerate[d] how often Ford’s panoramic sunroof glass breaks under what they describe as normal conditions.” Ford also argued against the Beatys’ claim that it had a “duty to disclose the alleged defect,” insisting the couple bought one of the first Escape SUVs with the panoramic sunroof, and therefore the company didn’t have any information regarding any glass breaking, according to court documents. Ford blamed the problem on a bad bond between the panoramic roof and the body of the Transit Connect van, but no other models were recalled due to panoramic sunroofs. In the mean time I removed the glass with the T25 torks,placed the metal bracket with pins inside the plastic piece and re glued the pieces on...Make sure you place the metal bracket in first then glue, otherwise good luck getting the bracket back in and sliding the 2 pieces together. The explosion was shocking but we pulled over safely. Just can't justify the price! Court documents also show Ford claiming the Beaty’s sunroof didn’t spontaneously break because it was hit by a rock. I highly recommend Emma and I am so glad that I was able to have her represent me. The Washington Federal Judge has yet to enter a response. No sign of anything hitting it, and now I’m fighting the dealership. This is a serious safety issue Ford needs to address. Now that the guides are lubed the roof slides with ease, any thoughts on crazy gluing them back together? Will see what the dealer says. Add your complaint here, about any vehicle. Slow speed. Required fields are marked *. 2017+ Super Duty - 2017 F250 Panoramic Roof - I had about 16k on my truck and operated the panoramic 'moon' roof one night to have the family see a better view of the stars. Vehicle owners who’ve made repeated attempts to address sunroof and moonroof (like the Vista panoramic roof in the Ford Focus) related problems and defects with their Ford dealer may be eligible for financial compensation, vehicle replacement or repurchase under state lemon law and federal Magnuson-Moss Warranty Act claims. The Ford panoramic sunroof lawsuit was filed in the U.S. District Court for the Eastern District of California - Douglas Krebsbach, et al. Initialization is now complete. are trademarks of Autobeef LLC, All rights reserved. 2. The one thing known for certain is that panoramic sunroofs in Ford vehicles are exploding during normal vehicle operation, absent cause from external factors or fault of vehicle owners. Most reports complain of an audible explosion heard during normal vehicle operation that rivals that of a gunshot in volume. just wondering if you did it or dealer?

But the judge had serious issues with the plaintiff's claim that Ford was deceptive by not informing potential customers about parts of a vehicle that could have problems or may one day fail, including the sunroof. Just had the front section of my panoramic sunroof shatter while driving on an interstate highway in clear weather and without any vehicles around us. “… Glass fragments would often rain down upon the occupants of the vehicle, sometimes while driving at highway speeds,” the Beaty’s stated in court documents. California consumers may exercise their CCPA rights here. Open the vista roof slightly (~1" movement) to get the track back behind or at their original position relative to the glass, then press the button to close the glass while the two helpers each pushing the glass from outside, one from each side till the glass closes. We have a 2016 Ford Edge with about 6,000 miles. Any idea where I can get a source for these parts? Any tips would be greatly appreciated. Complaints also describe glass raining down into the vehicle cabin on drivers and passengers from the shattered sunroof. Have a car complaint to add? He said it sounded like a shotgun blast with glass flying everywhere. I was told by the shop that the part alone is $3,000 from Ford. You COULD find someone to custom make these parts for you, all depends on how much effort you put into int. The plaintiff argues exploding glass shouldn't be excluded by the warranty terms, but the judge agreed with Ford by saying sunroof glass is tempered and supposed to shatter when it breaks. The Problem. I am so happy that I used Emma Robison to represent me.

She made the whole process seem easy on my side, but I am sure she had her work cut out for her. This just happened to me on my edge, did you ever get it fixed? The plaintiff claims the panoramic sunroof tempered glass is too thin to cover the large area needed for the roof and they shatter due to manufacturing defects in Escapes and these Ford models. I can get it closed within 3/4 to an inch, but it won't pull down into place. Have a 2016 f150 just hard a loud noise from sunroof(not the first time) now sunroof will not close all the way and also glass is cracked on top of panel headed to dealership tomorrow! If I were to take a picture of mine and load it you wouldn't be able to tell the difference...I am calling every # I can find but im being told this part isn't sold separate and you have to remove the pass seat, drop headliner and replace the entire rail system. We use cookies to analyze & improve your experience, & to personalize content and ads. The automaker also argues it couldn't have known about alleged sunroof defects because the 2013 Ford Escape was the first model year to include a panoramic sunroof. Example: "Bad Brakes", "Toyota Recall", etc. The only way to manually close the Visa Roof is to remove the roof liner and manually pull the cord to shut it. I have a 2018 ford expedition max limited and I am having an issue with the sunroof going back. If the Glass would of come dislodged or broke apart, It could have caused a major accident. The Federal Judge has yet to enter a response. Ford … Add your complaint here, about any vehicle. Close to the time the lawsuit was filed, Ford recalled 2,600 model year 2014 Ford Transit Connect vans with panoramic roofs because the sunroofs can leak or completely detach from the vans. Ford Exploding Sunroof Issues CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site.