Step 1: If your ... May 2009, your unit is affected. Try this email from above, qasupport@sea.samsung.com they did email back also. I had the same thing happen to me on 12/30/14. has jurisdiction over more than 15,000 kinds of consumer products used in and around the home, in sports, recreation and schools including: But yes this must be a defect as it seems they are all about the same age stove. * only certain units during this production date are affected.

Samsung microwave ME18H704SFS, ME16H702SES, SMH1816S, SMH9187ST troubleshooting In Canada they certify electronic devices as safe.

On some units, a capacitor may have been inadvertently put in the incorrect location. If your unit was manufactured in July 2009 or later, your unit is not affected. Samsung Over-the-Range Microwaves Recalled Due to Shock Hazard The recall involves Samsung 1000 watt over-the-range microwave ovens. If your unit is affected in Step 1, the next step is to check the cooking guide label located on the top left of the door frame when the door is opened.

The U.S. Consumer Product Safety Commission (CPSC). If your unit was produced in June 2009, your unit may be affected by this recall. If I was not there my whole family was in the house and it could have been more serious. Solved: I have a two year old oven/range, model NE59J7630. The circuit board is now bad, as is the heating element...so basically our 3 year old oven is also now garbage. Try first line chat or samsung and ask for customer relations.

The following model and serial numbers are included in this recall: August 27, 2009 Frigidaire and Kenmore Smoothtop Electric Ranges Recalled Due to Fire Hazard

As a result, there is some small possibility that an installation bolt can contact the terminal on the capacitor of the ventilation motor on some installations. Links to software updates, manuals, specifications, and answers are … - 704715 - 15 Heard a loud pop, thought the top of the stove cracked only to notice the orange glow behind the stove. Live chat put in a ticket for me because it was a curcuit fire then I was contacted. If your unit was produced in June 2009, your unit may be affected by this recall. Not a lawyer but many years in legal services. Find answers to service and warranty questions or how to contact Support. Look on the back, there should be a sticker.

- 704715 - 3 Samsung extended my warranty by two years to come out and a repair person is coming next week. Solved: I have a two year old oven/range, model NE59J7630. Please try again now or at a later time. The recalled Over-The-Range microwave ovens were sold under Samsung brand name.

Washington, D.C. - In cooperation with the U.S. Consumer Product Safety Commission, Samsung Electronics Co., Ltd. is voluntarily recalling certain over the range microwave ovens. If your unit was produced in January 2009 - May 2009, your unit is affected. I can NOT get any help from Samsung. Thank you for helping us maintain CNET's great community. I can not believe that there is NOT a law suit yet or a recall yet. Home Appliance Support helps users troubleshoot common issues. Sorry to hear that! Please remember to be considerate of other members. This is obviously a major issue and someone will die as a result. The circuit board, the light in he oven and the wiring going to the element all burning.

Regardless of the model, microwave ovens have a similar device, and often suffer from the same typical faults.