This would essentially give any customer the opportunity to return products for any reason during the first 30 days since purchasing the item. Rise has business operations in the city of Mundelein, IL and serves the surrounding cities of Lake County. If verified over 21 years of age, these customers must be escorted during their time in the Rise dispensary operations area and the visit must be logged according to requirements set by the lead agency in regulating commercial cannabis licenses for medical and adult-use cannabis in Illinois. What if I want to opt out of the Risers loyalty program? Return Policy.

From patient to community to planet – Rise’s sights and standards are always set high. Dispensary sales associates can then offer customers store credit so they can purchase something that will be more suited to their needs. Google logo is a registered trademark of Google, LLC. Rise may only receive marijuana products for sale from a Illinois licensed cannabis distributor. Rise dispensary is not allowed to sell marijuana products to consumers that are expired. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This November, we're showing our appreciation even more with additional savings and product offerings. Marijuana products may be transported by a IL licensed cannabis distributor from one Rise licensed dispensary location to another licensed location if the retail licenses for both locations are held by the same licensee. Customers are able to buy with confidence if they know that if the product isn’t effective or doesn’t suit their ailments they can come back and exchange it. Necessary cookies are absolutely essential for the website to function properly. But opting out of some of these cookies may have an effect on your browsing experience. We would be so sorry to see you go, but we understand. A point is equal to $.03. If you want to stop receiving Risers direct communications, you may simply reply “STOP” to a Text message and “Unsubscribe” to an Email message. You must redeem points within 12 months of your last transaction. When purchasing inventory for your dispensary it’s important to make vendors aware that this is your policy and they need to be willing to honor that in turn. Increasing the number of repeat customers isn’t so much about telling your clientele how good you are but providing an experience that won’t be soon forgotten. How does points redemption work? Rise dispensary maintains financial records, personnel records, training records, contracts, permits, security records, destruction records, track-and-trace data, and an accurate record of all marijuana product sales for seven years. It is mandatory to procure user consent prior to running these cookies on your website. If you want to stop receiving communications from us altogether, you may simply reply STOP to a Text message and Unsubscribe to an Email message. b. Yelp logo is a registered trademark of Yelp, Inc. Leafly logo is a registered trademark of Leafly Holdings, Inc. Weedmaps logo is a registered trademark of Ghost Management Group, LLC. No customer may enter the Rise dispensary operations back-office area unless they have a business reason to do so and are at least 21 years of age. If you would like to opt out of receiving communications about the High Risers loyalty program and you no longer want to accrue points, you may email us at and you will receive an opt-out confirmation OR you may call us at 815-900-2128 and a representative will confirm you have been removed from the system. Providing customers with friendly and understanding service is paramount, especially since a large portion of customers are still being educated about cannabis products. To begin your experience with legal cannabis, visit the Rise Dispensary near you.

Mundelein , IL 60060 where commercial cannabis activities are practiced. Security and protection are vital to ensure safe access to Lake County dispensaries. You also have the option to opt-out of these cookies. Rise Dispensaries provides the novice and the experienced alike with an unmatched cannabis variety and service, all in a cozy environment to make you feel right at home. Rise does not handle raw marijuana flowers or concentrates nor package or label any cannabis goods. While product returns are never ideal, building trust with your consumers is paramount when convincing them to visit your storefront for all their cannabis needs. Expect all Rise marijuana packaging to be resealable, tamper-evident, and child resistant unless the product is immature marijuana plants, like clones and seeds. Retaining customers will also be dependent on how well your dispensary staff can educate customers on the products. Rise dispensary will only receive shipments between the hours of 6:00 a.m. and 10:00 p.m. Pacific Time. Instead of inquiring why they are making the return, asking about their experience with the product and what improvement can be made will be mutually beneficial. Customer returns may be destroyed or, if defective, returned to the Illinois licensed cannabis distributor from which they were sourced. New customers will be more willing to shop in your dispensary knowing that if they run into any product related issues they can receive store credit for something different. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

Items purchased with us can be returned on the following conditions: Wrong Item Received. Through constant curation of their prized genetic library, Rise pushes the limits of well-being towards a brighter future. As a Illinois licensed cannabis retailer, Rise dispensary may only sell cannabis and marijuana products, marijuana accessories, and branded merchandise or promotional materials. If you prefer to switch between receiving Text messages and receiving Email, you can change that in your digital wallet. This website uses cookies to improve your experience while you navigate through the website. What if I want to stop receiving Risers communication but want to stay in the loyalty program? You can opt out of receiving direct communication from us but still continue to earn and use points. Cannabis Recipes to make with Cannabis Tinctures, Decarbing Explained: Create the Infused Dishes You Want with These Helpful Tips, How To Make The Perfect Marijuana Brownies, A Viable Option for Aging Adults – Cannabis Basics: Part 4, Protected: Cannabinoids and the Science of Sleep- Biohacking Insomnia with Cannabis. If you prefer to switch between receiving Text messages and receiving Email, you can change that in your digital wallet. Providing customers with a hassle free return experience will also lead to positive customer reviews on third-party platforms such as Weedmaps, Leafly, and Potify. We would be so sorry to see you go, but we understand. Points are non-transferable and can be redeemed only by … Rise storefront and retail operations are fully secured and under video surveillance while not open for business.

Learn more about our use of cookies: cookie policy, Letters to Rev – Cannabis Growing Advice: Leaves, Top 5 Strongest Weed Strains to Grow Outdoors, How The Cannabis Industry Can Create Space For African-Americans This Black History Month, Best Lights For Growing Weed at Every Stage, 3 Legendary Marijuana Seeds for Novice Cannabis Cultivation, Want Full Melt Bubble Hash? One of the major benefits of having a generous dispensary return policy is that it leaves a lasting impression of impeccable customer service. One of the major benefits of having a generous dispensary return policy is that it leaves a lasting impression of impeccable customer service. When wallet appears, click ‘add to home screen’, Preview the icon, click on ‘add’ and you’re good to go. When you buy in bulk you save! We collect information about your visit through cookies and web beacons. Discover our collection of premium flower, vape, and concentrates. Points are non-transferable and can be redeemed only by the Customer associated with the Loyalty Account. If you are not a registered Rise Medical patient, your order will not be fulfilled in-store. By clicking “YES” and entering the website, I agree to be bound by the Terms of Service and Privacy Policy. Please come back and visit when you are old enough! All records must be made available to the Illinois Cannabis Bureau upon request. Follow the link. How To Make THC Vape Juice: A Complete Guide on E-liquids. You may choose to stop receiving Risers direct communication from us but still continue to earn and use loyalty points.

This Return and Refund Policy is maintained by the Return and Refund Policy Generator. Implementing a fair return policy will help build your reputation and give customers peace of mind when experimenting with new products. Please see your store for details. Rise dispensary has a verified licensed physical storefront location at 1325 Armour Blvd. This means that if you spend $100 with us, you will earn $3 in redeemable points that you may use on a future purchase. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. Choose from hundreds of finely-tuned and Rise-crafted goods here. ALL RIGHTS RESERVED. These cookies will be stored in your browser only with your consent. Redeem your first reward after you spend $100, Get advance notice of product arrivals and special deals. Establishing a no questions asked return policy can quickly earn the trust of new and existing clientele. Select your state and preferred dispensary. Rise dispensary may accept customer returns but will never resell returned marijuana products. Clientele typically want to avoid heated confrontations when attempting to make returns, so when they encounter friendly customer service and are granted a return automatically it is not soon forgotten.